Procurement FAQs

    What are the refund policies?

    AdvancedPCB warrants its bare boards against defects in materials and workmanship under normal use for a period of 90 days from the date of shipment. If a defect arises and a valid claim is received within the warranty period, AdvancedPCB will*:

    1. Replace the bare board at no charge
    2. Issue a credit equal to the original purchase price of the bare board.

    * This limited warranty is governed by and construed under the laws of the state of Colorado.

    To learn more, visit our Refund policy page.

    Do you offer quality control?

    Our PCB design team takes part in both industry association and supplier-driven seminars on best practices and design rules. Our designers are also IPC CID or CID+ certified. We provide our customers with designs that reflect the latest trends in Design for Manufacturability (DFM), Assembly (DFA) and Test (DFT).

    We build according to IPC A600 Class 2 through IPC 6012 Class 3A acceptability standards. Many of our facilities have a Quality Management System that fulfills the requirements of AS9100D and ISO 9001:2015. We also produce RoHS- and REACH-compliant boards. We are UL-registered and are a space- and flight-approved supplier. Our manufacturing facilities are MIL-PRF-31032, MIL-PRF-55110, ITAR registered, and DOD contracts ready. Quality and compliance underpins all of our work at AdvancedPCB.

    Are you ITAR-compliant?

    Yes. Because the privacy of our clients is of utmost importance, we do not sell or rent any individual personal information to any third party. Information and data sent to us for the processing or orders may be shared with a manufacturing partner for quote or fabrication. But in all cases, we require that manufacturing partners comply with our Privacy Policy and any other appropriate confidentiality and security measures, such as ITAR. If your board design data is ITAR-controlled, please inform us of that when you place your order.

    How can I send my files to get a PCB quote or to place an order?

    There are four easy ways to get a quote for printed circuit board manufacturing and PCB assembly:

    1. Instant Quote: Get started with your PCB quote by creating an account and logging in.  
    2. FreeDFM: Upload your Gerber files to our FreeDFMâ„¢ online tool and check for any manufacturability issues in your design. 
    3. Email: Attach your zipped files to an email and send them to us (for the quickest quote turn times, TGZ and ODB++ files work best).
    4. Fax: Fax PO to your sales representative at 1-888-224-3291.

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